Everything you need to know about us

Zapti is a not for profit facilities manager that provides its services to organisations in Disability Services, Aged Care and Social Housing across Regional NSW. Our team are dedicated professionals who bring over 50 years of experience in property maintenance combined with community service specific experience and deep local knowledge. Zapti has a strong understanding of the experiences, needs and wants that vulnerable people need when it comes to their home.

Our mission is to provide best-in-class specialised facilities management services that enable a quality, safe and person-centred experience for customers.It was identified that there was a need in the community for properties to be safe and fit-for-purpose for vulnerable people to live in.

Our team specialise in the following services;

vision
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Our Quality

Make safety, quality and compliance the priority.

  • Be known for high quality and reliable services.
  • Ensure safety is a priority in everything we do.
  • Provide training and development opportunities.
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Our Impact

Create sustained growth and impact of our services.

  • Foster a strong ecosystem of funders, partners and collaborators.
  • Grow our impact by increasing our services to external customers.
  • Maintain cost discipline to ensure financial sustainability and invest in our future.
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Our Experience

Deliver a person-centered and engaging experience.

  • Place customers at the centre of the services we provide.
  • Utilise technology to provide a person-centered and engaging experience.
  • Create opportunities for people with disability to work through open employment.
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Our Value

Provide value for money in the services we offer.

  • Build a network of contractors and product suppliers.
  • Maintain a value for money service to our customers.
  • Enhance team optimisation through innovative solutions.

OUR ACHIEVEMENTS IN THE LAST YEAR

3700+
Jobs Completed
4.5/5
Customer Satisfaction
98%
Response Rate

OUR TEAM

Zapti is a not for profit facilities manager that provides its services to organisations in Disability Services, Aged Care and Social Housing across Regional NSW. Our team are dedicated professionals who bring over 50 years of experience in property maintenance combined with community service specific experience and deep local knowledge. Zapti has a strong understanding of the experiences, needs and wants that vulnerable people need when it comes to their home.

Our mission is to provide best-in-class specialised facilities management services that enable a quality, safe and person-centred experience for customers.It was identified that there was a need in the community for properties to be safe and fit-for-purpose for vulnerable people to live in.

Our team specialise in the following services;

  • Facilities Management
  • Repairs & Maintenance
  • Property Search & Establishment
  • NDIS Home Modifications
  • Yard Maintenance