Zapti delivers transparent, hassle-free property repairs, maintenance, and capital works across Regional New South Wales. Available as standalone services or integrated within a comprehensive facilities management package, our process keeps you informed via a live online tracking portal and automated email alerts.
Every maintenance request is vetted by our professional management team before being assigned to qualified, fully vetted specialist tradespeople.
Reliable Property Maintenance at Scale
Our internal Maintenance Officers manage an active portfolio of more than 100 homes across regional communities. Over the last 12 months, our team completed over 4,500 work orders while achieving a 98% on-time response rate across our baseline priority targets:
- P1 – Emergency Repairs: Responded within 4 hours.
- P2 – Urgent Repairs: Resolved within 2 days.
- P3 – Priority Repairs: Addressed within 7 days.
- P4 – Non-Urgent Maintenance: Completed within 28 days.
Licenced Carpentry & Specialist Trade Services
Zapti holds a NSW contractor licence for Carpentry, enabling our team to deliver structural repairs and specialized building tasks:
- Internal Carpentry: Custom shelving, built-in wardrobes, vanity installations, window frames, door adjustments, timber framing, skirting boards, and architraves.
- External Carpentry: Structural timber repairs, weatherboard and external cladding installation, and safe asbestos removal.
Fully Vetted & Compliant Team
To guarantee absolute safety and regulatory compliance within sensitive environments, every member of the Zapti team holds:
- NDIS Worker Screening Check (NDISWC)
- Working with Children Check (WWCC)
- National Police Check
- Comprehensive Public Liability Insurance & Trade Contractor Licences
Partner With Us
If your organisation provides Disability Services, Aged Care, or Community Housing, partner with a team that values speed, compliance, and quality.
Let’s discuss how Zapti can streamline your portfolio maintenance. Contact us today for a consultation.