Blog

  • Home Modification Spotlight: Creating Safer Access

    Home Modification Spotlight: Creating Safer Access

    Zapti recently worked alongside a local Occupational Therapist in Dubbo, NSW, to deliver a tailored home modification solution designed to improve accessibility and support the client’s changing mobility needs. Working from the OT’s recommendations and the existing layout of the property, several custom modifications were delivered throughout the home. The works included a custom modular…

  • Spring Is Coming – Get Your Garden Ready 

    With spring just around the corner, now is a great time to get outdoor areas back in shape after the cooler months. Zapti’s Dubbo Garden Maintenance team provides regular lawn and garden care to help keep outdoor spaces tidy, accessible and well-maintained throughout the growing season. Our team is made up of mainstream staff and…

  • Benchmarking Trade Pricing Across the Central West

    Each financial year, Zapti reviews contractor pricing to ensure trade services remain competitive, accountable and aligned with current market rates. Using industry and market resources including CoreLogic, Rawlinsons, HIA and hipages, contractor rates are benchmarked against market averages across the regions we service. Our FY26 benchmarking identified average savings of approximately 10% across contractor pricing,…

  • Zapti Launches AI-Powered Workflow Assistant

    Zapti is proud to announce the launch of its new Artificial Intelligence (AI) workflow assistant, designed to enhance the way maintenance requests and operational processes are managed across the organisation. Integrated within Zapti’s workflow management platform, the AI assistant has been developed to support faster response times, improve communication and streamline the delivery of maintenance…

  • Message from the General Manager – James Cardiff

    Hello Zapti Partners and Community, I am absolutely thrilled to introduce myself as the new General Manager of Zapti. Growing Our Footprint It has been an exciting, fast-paced start to my time here. One of the highlights has been leading Zapti’s expansion into brand-new locations. I am proud to share that we are officially extending…

  • The GM Perspective: Insights & Reflections

    The GM Perspective: Insights & Reflections

    Reflecting on an extraordinary year alongside the dedicated team, at Zapti. Our operational volume has experienced remarkable growth across all service areas, with the team now successfully actioning over 350 maintenance jobs each month. Since the launch of our Minor NDIS Home Modification service in July 2023, the response has been exceptionally positive, prompting the…

  • The GM Perspective: Insights & Reflections

    The GM Perspective: Insights & Reflections

    Reflecting on an extraordinary year alongside the dedicated team, at Zapti. Our operational volume has experienced remarkable growth across all service areas, with the team now successfully actioning over 350 maintenance jobs each month. Since the launch of our Minor NDIS Home Modification service in July 2023, the response has been exceptionally positive, prompting the…

  • Spotlight on Property Establishments

    Spotlight on Property Establishments

    Spotlight on Property Establishments Designed to assist disability providers in streamlining the process of participant intake and transition into a new home. Our Property Coordinator will take the hassle away from our customers by providing a one-stop shop for all their property establishment needs. With this service, providers can focus on offering person-centred care to…

  • Spotlight on Property Establishments

    Spotlight on Property Establishments

    Designed to assist disability providers in streamlining the process of participant intake and transition into a new home. Our Property Coordinator will take the hassle away from our customers by providing a one-stop shop for all their property establishment needs. With this service, providers can focus on offering person-centred care to their participants, while Zapti…

  • Garry’s journey at Zapti!

    Garry’s journey at Zapti!

    Earlier this year Zapti advertised for a relief position in the maintenance team via the Group intranet. Garry Finlay, who is currently employed by Westhaven as a support worker applied and was appointed to join our team. Garry’s transition from a support worker to an invaluable member of our maintenance team reflects the inclusive and…

  • Garry’s journey at Zapti!

    Garry’s journey at Zapti!

    I would like to say a big thanks to the team at Zapti for making me feel welcome and like part of their team from the very first day I started with them until my last day… they were very understanding and helpful during my time.. Garry Earlier this year Zapti advertised for a relief…

  • A year in review with Zapti!

    A year in review with Zapti!

    Over the last twelve months, our team focused on operational excellence which saw the completion of 3900 repair and maintenance engagements, delivery of 15 properties for disability services via property search and establishment, expansion into the Bathurst region and much much more. We finalised the development of a two-year strategy ‘ZAP25’; which has been designed to…